Review of the 11 hour overnight flight from Frankfurt to Tokyo Haneda in Lufthansa business class.
The flight was on a Boeing 747-800i and we were seated on the upper deck. We departed from Terminal 1, Z gates in Frankfurt to land in Tokyo Haneda, international Terminal 1.
Boarding was very efficient and we maybe waited a minute before heading towards the plane.
The seat is very comfortable in the upright position, even if it is a little bit narrow. In the lie flat position you have to put your feet into a small compartment which is very narrow if you do not lie on your back and you might feel a little uncomfortable, especially if you prefer to sleep on your side. Each seat has its own power socket and pretty good noise cancelling headphones from Bose. The storage compartment is of a smaller size, but in the upper deck you have plenty of storage room under the windows.
One thing to mention is that each couple of seats is faced slightly towards each other. This could be very odd in the lie flat position if you are sitting near a stranger person, as I bumped into my wife's knees a couple of times during the night.
Seats always in pairs
The amenity kit from Lufthansa is provided in a small foldable bag which looks surprisingly nice and is a useful gift. The standard items are contained in it as you can see in the picture.
New fluffy pillow
The new bedding option for Lufthansa business class is definitely a big improvement. The pillow as well as the blanket are fluffy and very comfortable. The mattress pad is a small improvement but does not provide much extra comfort. Here a second layer covering the whole set would have been nice.
Each seat has a big high-resolution screen and you have plenty of Movies, Shows, … to choose from. You could also choose from different magazines.
WiFi is also available at the reasonable price of 17€ per flight. Unfortunately the speed is rather slow as you can see on the picture below where I performed a speed test.
Food & Drinks
You receive a pre-departure drink (sekt, water or orange juice). Thereafter you can choose from a solid list of drinks and between European and Japanese Dinner and breakfast. I opted in for the Japanese ones, and personally was surprised how tasty everything was, but you can judge and see that for yourself in the pictures.
Like most of the times flying with Lufthansa, the staff was very friendly and attentive. There just was a problem with the serving of the food. It took the crew 4 hours into the flight until everything was served, which is a nightmare on an international overnight flight. The starter of my wife was still half-frozen, but after pointing it out she immediately got a new one which was perfectly fine for her. So probably there was a problem with one of the food heaters, the crew however apologized a couple of times for that delay and did everything they could to at least make the waiting time comfortable and was very friendly in general.
Another thing I did not like was that they used the space on top of the screens of our seat as table when serving drinks. There is enough space and I had no problem with that most of the time, however I woke up after I slept because the crew was chatting in front of the seat preparing water before the cabin was lightened up.
We arrived pretty much exactly as scheduled. No priority cards were provided for business class travellers, but immigration was cleared within 5 minutes as many desks were open. In Narita we had to wait for an hour last time, maybe someone can comment if it is always faster in Haneda.
With the new bedding Lufthansa has definitely made a step towards the right direction and I would not mind flying with them business class on intercontinental flights again, even if the seat is a little bit narrow due to the foot compartment. Food and service are usually great, however the delay with serving the dinner is something that should never happen during an overnight flight.
All in all I can recommend their business class.