In autumn 2023, we flew with SWISS in Business Class on their A220-300 between Vienna and Geneva, this is our SWISS Business class review.
At the airport
At the Vienna airport, we had the opportunity to experience the SWISS Senator lounge. The lounge was characterized by a single open room. Due to the numerous visitors and the open space without dividers, the visit was not too pleasant. One notable drawback was the shared nature of the restroom facilities, which were situated outside the lounge. The culinary offerings within the SWISS Senator lounge were excellent, however due to the lack of privacy we did not stay here for too long.
Boarding was performed in the usual groups and was very efficient. The process of boarding our flight unfolded seamlessly, adhering to the standard protocol of organizing passengers into designated groups which was no problem at all.
The seating arrangement in the cabin follows a 2-3 configuration, the common layout in European Business Class, with an unoccupied seat adjacent to each Business Class passenger.
The legroom on the SWISS A220-300 appears to be more generous compared to other short-haul aircraft, adding some more comfort to the seats. Each seat is equipped with a coat hook and two conveniently placed small pockets. These pockets are designed to accommodate various items, such as a water bottle or personal belongings.
Individual air vents and a dedicated reading lamp for each passenger are available at each seat.
Food & Drinks
The beverage offerings in this particular flight’s service were standard but solid. Whether one desires a refreshing non-alcoholic option or prefers something more indulgent, the array of beverages presented contributes was more than enough. Upon entering the aircraft, a pre-placed bottle of water was waiting at the seat of each Business Class passenger.
The food service consisted of a cold plate offering, accompanied by a dessert and a piece of bread. It wasn’t anything extraordinary, but the meal can be described as perfectly suitable for the duration of this short flight.
Following the meal service, a familiar tradition takes place as the airline distributes the customary piece of Swiss chocolate to each passenger.
Throughout the entirety of the aircraft, small screens are placed at every couple of rows, serving as multi-functional informational portals for passengers. Prior to take-off, these screens are displaying a safety-video. Once airborne, you can see information about the flight and a moving map on these screens.
Turning attention to the lavatories, while standard, they were very clean.
The airline staff created a positive atmosphere on board and were very attentive. Throughout the flight, the stewardesses consistently approached passengers to ask if you would need some more drinks or anything else.
SWISS Business Class on the A220 stands out as one of the better choices in European Business Class. The seats surpass the average standard, the food and drinks are of a good quality, the aircraft is relatively new, and the staff is attentive.
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