Miles and More Tutorial Part 3 – Payback

Points that you collect at the Payback program, can be transferred at a ratio of 1:1 to the Miles-and-More program.

PAYBACK explained

With PAYBACK, you can collect points, at a bunch of different stores in Germany, Austria and Switzerland.

However, there is also the possibility to earn miles online.  That means you can earn miles within Europe, even when you do not live in one of the countries mentioned above.

Fore example, you could earn some extra miles when booking your holiday online via or


Coupons to earn extra points are available with many stores, ranging from 2x up to 15x. This will boost the points you will earn significantly.

Available coupons can be activated via the mobile APP (explained at the bottom of the article)


Applying for the program

Applying for the program will work flawlessly when you are living in Austria, Switzerland or Germany.

But that doesn't mean you can't apply for a Payback card if you live in Luxembourg, for example.

We do not necessarily recommend using a fake address, however that is one possibility to get a digital card, that way and can start earning points and thus miles.

Another possibility is to simply visit a participating store in one of the 3 countries and get a card on the designated desks (it won't take longer than 3 minutes).

Once in possession of a physical card, you can simply login on a desktop computer to link the card to your Email address by visiting this link and chose the option “Vorhandene PAYBACK Karte registrieren”. As you already have a physical card now, the postal address does not matter anymore.

Once completed, download the PAYBACK app on your smartphone. However, that isn't always possible, depending on your Android settings. You can google for Payback apk, or use this link to download the app.

You can now login with your details and in the Coupons tab you have an overview of all the different Coupons available.

Before shopping at one of the available stores, simply click on “Coupon Aktivieren”. The bonus points will then automatically be transferred to your account when you present your PAYBACK card. You may also present your digital card, available in your APP or even a Screenshot from that digital card.


Convert your PAYBACK points to miles

To convert your PAYBACK points to miles, you have to login to your Payback account using a desktop computer, and chose the option to transfer points to Miles-and-More.

You can even opt in to have your points transferred automatically to the Miles-and-More program twice a year.

Furthermore, from time to time, there is a promotion where you will receive an additional up to 25% on converting payback points to miles.



This is a great way to earn a significant amount of extra miles for the Miles and More program.  Especially if you are living or visiting Germany, Switzerland or Austria from time to time to do some shopping. With the use of Coupons, the points(miles) you will earn increase substantially, and you will get closer to a business or first flight you want to redeem your miles for.


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